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FAQ (Healing)

  • What are your opening hours?
    Morning 8:00 am to last evening 8:00 pm
  • What should I do before healing treatment?
    Take a shower and come with positive energy and positive thinking
  • What do I have to wear?
    If possible come in white dress and try not to wear any metal
  • Can I eat before healing therapy?
    Just avoid meat before healing therapy
  • Do I need to make a reservation and how long in advance?
    We advice you strongly to do so. You can either do this via phone or via mail. One month in advance is the maximum and easier is one week, two/three days in advance. Even the day itself is possible but please keep in mind that therapy hours can be flexible.
  • How & when do I pay?
    You can pay cash at our reception before each class. We don’t accept cards nor cheque. We don’t provide credit.
  • Do you accept MasterCard/visa?
    Yes we do.
  • What time shall I arrive?
    Best is to arrive 10 minutes prior to your appointment.
  • Can I use a mobile phone?
    Mobile phones are not permitted within Mandala Yoga Studio and Spa and we ask our guest kindly to refrain from using them while visiting.
  • How do I know which time is good for healing treatments?
    Early Morning
  • What if I am late for my appointment?
    Arriving late will simply limit the time of your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be charged.
  • What if I need to cancel my appointment?
    If you must reschedule or cancel your appointment, please notify the studio at least six hours in advance to avoid being charged the full service fee. If you paid an advance you get your money back in case of an ‘on time’ cancellation. Cancellations of packages or private parties require one week’s notice. I booked an appointment and already paid. I did not show up.
  • Do I get my money back?
    Except in case of force majeure, you do not.
  • Do I need to tip my therapist?
    This is completely your own choice and at your discretion

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